Privacy Policy

Privacy & Cookies Policy
Lathams (“We”) take the privacy and safety of personal data extremely seriously. We collect your personal data for the purposes of providing you with an architectural service, or if you have contacted us with an enquiry. We do not buy or sell any data.

This Privacy Policy explains how we use and store that data in accordance with the legal requirements stated in the GDPR privacy laws 2020.

When using the Lathams website, you agree that you are aware of the data practices that are explained in this statement.

The information we collect
If you use the ‘subscribe’ forms on our website, Lathams gathers what is referred to as personally identifiable information, this may include your name, address, telephone number and email address. As well as this, Lathams assembles anonymous demographic information, this is data that applies to you and others, like your gender, postcode, age and title.

Our website may, from time to time, contain links to other websites which are outside of our control and are not covered by this Privacy Policy. We suggest that you take a look at the privacy policies of websites that are subsequently linked to from Lathams to gain a better understanding of how these other websites collect, use and share your information. However, Lathams is in no way responsible for the content or privacy policies on websites outside of the Lathams website.

How we use your information
Lathams assembles and proceeds to use your personal data to help us develop the Lathams website and provide you and other customers with the services requested. Lathams may use your personally identifiable information as a means of letting you know about the other services or products that Lathams provides. Lathams may also ask your opinion about current or potential new services that we might offer, this would be via surveys. By providing us with your personal information you consent to the use of that information as set out in this Privacy Policy. You have the right to ask us not to process your personal information for marketing purposes. You can exercise that right at any time by sending us an email to with the subject line Unsubscribe.

Lathams will not share your personal information with 3rd parties unless you have previously agreed to it.

Lathams takes note of the websites and pages our customers visit. This is used in an effort to understand which Lathams services prove to be popular with our customers. We use this to deliver various advertising and other similar content within Lathams to users who show signs of interest in a certain subject.

Lathams will share your personal information, without notice, only if required to by law or if we believe, in good faith, that the action is essential in order to:

Follow the law or comply with any legal action Lathams has been served with, relating to the website.
Safeguard Lathams customers and others.
Safeguard the rights and property of Lathams.
When handling personal data, we will ensure we:

Collect data only for a necessary purpose – any personal data no longer deemed necessary or adhering to lawful standards, will be safely destroyed unless we are legally required to retain said information for a stated period of time.
Store all data in a secure location – we pledge to regularly ensure we are compliant with privacy laws which apply to our business and industry
Keep all data clean and current – individuals have the right to access, amend, or request removal of the data we hold about them.
Adhere to all individual rights covered by privacy laws – if it is necessary to share information with third parties, we will make sure said third party is compliant with privacy laws and will protect such data
Collect and use personal information fairly and lawfully – we will ensure that all staff handling personal information are aware of our data protection obligations and comply with our privacy policy
Are completely clear and open in relation to how we use and store personal data – information on how we handle personal data will be clear, concise, widely available and up to date
You have the right to access any information held about you. If you provide us with proof of your identity, we can provide you with all details of the information we hold about you.

Unless otherwise indicated, we are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Our Cookie Policy
Collecting information online with cookies
Our website uses cookies and other technologies to store and manage customer preferences, operate content on the website, utilise targeted advertising, and gather analytics. This is standard across websites and apps that also gather data about their customers’ online activities on websites, online applications or other such services. We provide more information about how we use cookies and technologies and how you can control them down below.

Explaining cookies
Cookies are small text files that are situated on computers and other such devices, their function is to establish users or devices and to gather data. Cookies can be defined by placing them into one of four different categories, this is based on what their purpose is and what they do to achieve this purpose:

  • Strictly necessary cookies
  • Performance cookies
  • Functional cookies
  • Cookies for marketing purposes.
  • Why we use these different cookies
  • Strictly necessary cookies: These are the foundation of a website. They are what allows you to use a website’s basic features and navigate around a website. If these cookies were not active, services you ask for can’t be provided.

Performance cookies: These are the cookies that assemble data about how you and other users are using our website. For example, information collected includes the domain name of the website you have previously visited and the average duration of your visit. These cookies are not for collecting data that uniquely identifies you and only collates mass and anonymous data.

Functionality cookies: These remember choices you have made on the website. They can also be used to remember how you have changed customisable options on the site, like text size and fonts. They can also provide services you have requested, like sending us a contact form. This data can be anonymised, and it cannot be used to track how your browser is used on other websites.

Targeting and advertising cookies: These are the cookies that are used to observe trends in your browsing and offer interest-based target advertising. They can also reduce the amount an ad is shown to you and can ascertain certain ad campaigns levels of effectiveness. These can be put in place by marketing networks with the website operator’s permission. They remember visited websites and share this data with other organisations, like advertisers.

The cookies we use
Google Analytics
Google Analytics is used to analyse various statistics such as page use, interactions and website paths, this is in the pursuit of assessing and improving our website. These are ‘digital analytics’. Particular data might also be recorded when users provide it after online forms are filled out. You can opt out of this via Google Analytics or by using Google’s add-on:

Your control over cookies
You are able to control and change website cookies in your own browser settings, and you can change these settings when you would like. You can accept, reject, or delete cookies at your own convenience. If you do choose to alter your settings, certain features may not work as they were originally intended. All browser settings are slightly different in some way or another, and so when organising cookies, you should use the relevant settings in your browser.

We’ve provided some useful links that present more detail about cookies, their use, and how you can alter your cookie settings:
The links below contain guides on disabling and removing cookies in the following web browsers:

Microsoft® Internet Explorer:
Google Chrome™:

Securing your information
We assure you Lathams protects your personal information from access we haven’t authorised, its use or disclosure. Lathams secures the personally identifiable information you have provided on computer servers that are in a safe environment, and are completely controlled and protected from access we haven’t arranged, use or disclosure.

Changes to this privacy policy
Lathams will update this Privacy Policy as a means to improve with feedback from our company and customers themselves. Lathams encourages you to review this statement regularly to see how Lathams is protecting your data. If we amend our Privacy Policy we will identify within this section of our website when it was last changed. This Privacy Policy was last updated in Jan 2019.

Questions and comments
Lathams wants to hear your comments in relation to this Privacy Policy. If you think that Lathams has not abided by this Policy, please let us know by contacting Ann Cullen, Office Manager at or write a letter to us at Lathams, 12 St Mary’s Gate, Derby, DE1 3JR. We will use any reasonable means available to quickly identify and rectify the issue.

Contact us
If you have any queries about our website, our products and/or services we provide, please don’t hesitate to let us know via the ‘Contact’ page.